• Pre-sale service
  • Refund & return
  • Privacy & account

1. What is Cashback?

Cashback is a discount platform for Amazon products,we collect the latest deals to help buyers save money. Every user can choose the products they would like to buy and purchase them on Amazon at the lowest price.

2. How do I get discounted deals on Cashback?

There are 4 easy steps to get any discounts on Cashback

  • Step 1: Create a cashback buyer account and complete your information.
  • Step 2: Apply for the transaction request and contact the seller or wait for the seller's approval.
  • Step 3: After the seller approves your transaction request, buy the item on Amazon and upload your order information.
  • Step 4: Seller confirms your order information and refunds the order money to your PayPal account accordingly.

3. Why did my transaction request fail?

The number of product requests has reached the limit set by the seller.
Your available points are not enough to claim the deal.

4. Which Amazon market does Cashback support?

Support DE, US, UK, FR, IT, CA, JP, ES, BR, IN, MX. The Germany site has the most traffic, followed by United States, the United Kingdom, Spain, and other European countries.

5. Does Cashback comply with the Amazon TOS Terms of Service?

Sure, the cashback is fully compliant with Amazon's platform rules. At the same time, third-party Amazon platforms are welcomed to bring in more high-quality off-site traffic to sellers' stores and products.

1. When will my money be transferred to my account?

Usually, after the seller confirms that your order is valid, you will receive a refund to your PayPal account. You can check the refund status under My Applications.

2. Will you cover the transaction fee charged by PayPal platform?

No, we don't pay PayPal. Besides, the customer may pay taxes and additional shipping costs on Amazon. You can negotiate with the seller about who will bear the transaction fees!

3. What payment methods and refund methods do Cashback support?

We currently only support refunds for PayPal accounts. Only a small number of merchants will refund the discount volume or gift card at the request of the buyer.

1. Do mechants have access to my information?

Currently, we will only reveal your PayPal account and Amazon profile to sellers after you have made a purchase and uploaded your order info.

2. Why was my account suspended?

The reasons why we suspend your account may be as follows:

  1. You have submitted the Amazon order and requested a refund on our site, but you still have requested a refund on Amazon.
  2. Register multiple accounts to earn points by fraud. If your account does not have these behaviors during use, please feel free to contact us.